Working with The BSi

I realise it’s important to know the value you will gain by engaging Business Scene Investigation so here’s my commitment to my clients.

What to Expect

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  • Prior to undertaking work with you, I will listen to you and learn about your business requirements.
  • I will then provide you with a Client Agreement for your consideration, outlining the services which would best suit your needs.
  • Upon engaging Business Scene Investigation, I will work with you to produce customised outcomes which reflect the needs, size, culture and people of your organisation.
  • I will return phone calls and emails in a timely manner.
  • I will only make promises I can keep.
  • I will provide regular updates.
  • I will treat anyone you refer to me with the same level of service.
  • I understand and value the importance of confidentiality so please know that any personal details collected are only used for internal purposes.
  • I do not and will not share your information with any other organisation.
  • I also appreciate that in order to provide effective business improvement recommendations, it may be necessary to review commercial-in-confidence documentation and this material will always be stored securely and treated with the greatest respect.

What I need from my clients

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As the client, you play a vital role in the success of any work we undertake together. To help Business Scene Investigation provide you with the best possible outcome, here’s what I need from you:

  • Provide all documentation/information relevant to the agreed work
  • Promptly respond to requests for information
  • Keep me informed of anything which may impact on the agreed work
  • Provide honest and timely feedback so I can continue to provide you with the best outcome
  • Promptly pay any invoices
  • If you believe I have delivered on my promises, then please feel free to refer Business Scene Investigation to your colleagues and clients

MY CONTACT DETAILS

info@thebsi.com.au
0438 262 727
PO Box 191, Wavell Heights, North QLD 4012

MY CONTACT DETAILS

info@thebsi.com.au
0438 262 727
PO Box 191, Wavell Heights, North QLD 4012

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